Heddle Studio Acceptable Use Policy

Effective Date: 2026-05-01 Last Updated: 2026-05-01

This Acceptable Use Policy (the "AUP") sets forth the rules governing your use of the Heddle Studio service (the "Service"). The AUP is incorporated into the Terms of Service ("ToS") by reference. Capitalized terms not defined here have the meanings given in the ToS.

Violation of this AUP is a material breach of the ToS and may result in immediate suspension or termination of your account, without notice and without refund.

If you become aware of a violation, contact legal@actifyautomations.com.

1. Prohibited Content Categories

You will not upload, submit, transmit, or process any of the following through the Service:

1.1 Protected Health Information (PHI)

You will not upload PHI as defined under the Health Insurance Portability and Accountability Act ("HIPAA"), including but not limited to medical records, patient bills or invoices, explanation-of-benefits documents, or any other documents containing patient identifiers combined with health information. The Service is not a HIPAA-compliant platform and we do not enter into Business Associate Agreements at this time.

1.2 GLBA-Covered Non-Public Personal Information

You will not upload non-public personal information of customers of "financial institutions" as defined under the Gramm-Leach-Bliley Act ("GLBA"), including but not limited to bank customer records, brokerage account statements, credit reports, or similar information. If you are a financial institution subject to GLBA, you may not use the Service to process customer information unless and until a separate written agreement governing such use is executed with us.

1.3 Government and Regulated Data

You will not upload data subject to specialized government compliance regimes, including but not limited to:

• Criminal Justice Information Services ("CJIS") data;
• Federal Risk and Authorization Management Program ("FedRAMP") restricted data;
• Controlled Unclassified Information ("CUI");
• Classified information of any government;
• Data subject to the International Traffic in Arms Regulations ("ITAR") or Export Administration Regulations ("EAR").

If your use case involves government data, contact legal@actifyautomations.com to discuss whether a custom arrangement is feasible.

1.4 Illegal or Infringing Content

You will not upload or process content that:

(a) violates any applicable law, including export controls, sanctions, anti-money-laundering laws, or consumer protection laws; (b) infringes on the intellectual property rights of any third party (copyrights, trademarks, trade secrets, patents); (c) violates the privacy or publicity rights of any individual; (d) is obscene, defamatory, harassing, hateful, or threatening; (e) involves child exploitation in any form; (f) is fraudulent, deceptive, or designed to commit fraud (e.g., fabricated invoices for tax fraud).

1.5 Malware, Exploits, and Harmful Content

You will not upload files containing viruses, worms, trojans, ransomware, spyware, or other malicious code, or exploit attempts targeting the Service or its sub-processors.

2. Prohibited Conduct

You will not, and will not permit any other person to:

2.1 Service Abuse

(a) interfere with or disrupt the Service, or attempt to do so; (b) use the Service in a manner that could overload, impair, or damage our infrastructure or that of our sub-processors; (c) attempt to gain unauthorized access to the Service, other users' accounts, or related systems or networks; (d) probe, scan, or test the vulnerability of the Service, other than under a written security research authorization from us; (e) decrypt, decode, or otherwise attempt to derive the source code, structure, or algorithms of the Service.

2.2 Automated and Bulk Use

(a) use scripts, bots, scrapers, or similar automated tools to access the Service, except via our public API as documented; (b) circumvent rate limits, token allocations, capacity caps, or other usage controls; (c) use the Service for batch processing that exceeds your subscription tier's capacity, in a way designed to evade upgrade requirements.

2.3 Account and Authentication Abuse

(a) share account credentials beyond the seat or user limits of your subscription tier; (b) impersonate another person or entity, or misrepresent your affiliation with a person or entity; (c) use the Service if you have been previously banned by us for breach.

2.4 Anti-Competitive Use

(a) use the Service to build a competing product or service; (b) use the Service to benchmark or evaluate it for the purpose of building or marketing a competing service; (c) reverse engineer the Service for the purpose of replicating its functionality.

2.5 Referral Program Abuse

(a) violate the Referral Program Terms, including by creating self-referrals, multiple accounts, or using fake or disposable emails to inflate points; (b) use unsolicited spam or other unauthorized methods to distribute referral links; (c) misrepresent the nature of the Service in referral communications.

3. Output Verification and Reliance

The Service produces machine-generated outputs (extractions, classifications, transformations) that may contain errors. You are responsible for reviewing and verifying outputs before relying on them for business, financial, accounting, regulatory, or legal purposes. We make no warranty regarding the accuracy of outputs, and you assume all risk of relying on outputs without verification.

4. Customer-Configured Integrations

When you configure outbound webhooks, integrations, or third-party destinations (e.g., Zapier, Slack, Google Sheets, QuickBooks), you are responsible for ensuring that:

(a) the destinations you configure are appropriate for the data types you transmit; (b) the destinations meet any compliance requirements applicable to your use; (c) you have authorization to send data to those destinations; (d) you do not configure destinations that violate this AUP or the ToS.

5. Cold Outreach and Email Hygiene

If you use the Service or any data extracted from the Service for outbound email or other communications:

(a) you must comply with CAN-SPAM, TCPA, and all applicable email and telecommunications laws; (b) you must include a valid postal address and unsubscribe mechanism in commercial communications; (c) you must honor unsubscribe requests within ten (10) business days; (d) you may not use false or misleading sender information; (e) you may not target recipients on suppression lists, opt-out lists, or registries (e.g., Do Not Call).

6. Geographic Restrictions and Circumvention

The Service is offered to users located in the United States only. You will not:

(a) access or use the Service from a prohibited region (including the European Economic Area, the United Kingdom, or any country outside the United States); (b) use a virtual private network ("VPN"), proxy server, anonymization service, or similar tool to evade geographic restrictions; (c) provide false location information to access the Service from a prohibited region.

Violation of this Section 6 is a material breach and may result in immediate termination of your account without notice or refund.

7. Reporting and Enforcement

7.1 Reporting violations

If you believe another user is violating this AUP, or if you become aware of misuse of the Service, please contact legal@actifyautomations.com with a description of the issue.

7.2 Our enforcement rights

We reserve the right, but have no obligation, to:

(a) investigate suspected violations; (b) remove, edit, or block content that violates this AUP; (c) suspend or terminate accounts that violate this AUP; (d) cooperate with law enforcement or regulatory authorities investigating potential violations; (e) take any other action we deem appropriate to enforce this AUP, the ToS, or applicable law.

7.3 No obligation to monitor

We have no obligation to monitor user activity or content uploaded to the Service. Our enforcement actions are not a substitute for your own compliance with applicable law and your own contractual obligations to your customers, vendors, and other third parties.

8. Digital Millennium Copyright Act (DMCA) Notice and Counter-Notice Procedure

8.1 Designated Agent

Pursuant to the Digital Millennium Copyright Act, 17 U.S.C. §512, we have designated an agent to receive notifications of claimed copyright infringement on the Service:

• Service Provider: Actify Automations LLC
• Designated Agent: DMCA Agent, Actify Automations LLC
• Address: 23422 Peareson Bend Ln, Richmond, TX 77469
• Email: legal@actifyautomations.com
• Phone: (832) 374-1843

Our designated-agent registration is on file with the U.S. Copyright Office and may be independently verified through the public DMCA Designated Agent Directory.

8.2 Notice of Claimed Infringement (Takedown Notice)

If you believe in good faith that material accessible through the Service infringes your copyright, you may submit a notice of claimed infringement to our designated agent. To be effective under 17 U.S.C. §512(c)(3), your notice must include all of the following:

(a) a physical or electronic signature of the owner or a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; (b) identification of the copyrighted work(s) claimed to have been infringed (or, if multiple works at a single online site, a representative list of those works); (c) identification of the material that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit us to locate the material (e.g., URL, account name, document title); (d) information reasonably sufficient to permit us to contact you, including your name, address, telephone number, and email address; (e) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in the notification is accurate and that you are the owner of an exclusive right that is allegedly infringed, or are authorized to act on behalf of the owner.

Knowingly submitting a material misrepresentation in a takedown notice may subject you to liability for damages, costs, and attorneys' fees under 17 U.S.C. §512(f).

8.3 Our Response to a Valid Notice

Upon receipt of a notice that complies with §8.2, we will:

(a) expeditiously remove or disable access to the material identified; (b) take reasonable steps to notify the user who uploaded the material that the material has been removed or disabled; and (c) provide that user with a copy of the takedown notice (with the complaining party's contact information).

8.4 Counter-Notice Procedure

If you are a user whose material has been removed or disabled under §8.3, and you believe in good faith that the removal or disabling was the result of mistake or misidentification, you may submit a counter-notice to our designated agent. To be effective under 17 U.S.C. §512(g)(3), your counter-notice must include all of the following:

(a) a physical or electronic signature; (b) identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or disabled; (c) a statement, made under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification; (d) your name, address, and telephone number; and (e) a statement that you consent to the jurisdiction of the United States District Court for the judicial district in which your address is located (or, if your address is outside the United States, for any judicial district in which we may be found), and that you will accept service of process from the person who provided the original notice or from an agent of that person.

8.5 Restoration After Counter-Notice

Upon receipt of a counter-notice that complies with §8.4, we will provide a copy of the counter-notice to the original complaining party and inform them that we will restore the removed material, or cease disabling access to it, in not less than ten (10) and not more than fourteen (14) business days following our receipt of the counter-notice — unless our designated agent first receives notice from the original complaining party that they have filed an action seeking a court order to restrain the user from engaging in infringing activity related to the material.

8.6 Repeat Infringer Policy

We will, in appropriate circumstances and at our discretion, terminate the accounts of users we determine to be repeat infringers of copyright. We may also terminate accounts based on a single act of infringement that we determine to be willful or egregious.

8.7 No Legal Advice

This Section describes the procedural mechanics for DMCA notices and counter-notices and does not constitute legal advice. If you are unsure whether to submit a notice or counter-notice, consult a qualified attorney.

9. Updates to This AUP

We may update this AUP from time to time. Material changes will be communicated as set forth in our ToS. Continued use of the Service after the effective date of changes constitutes acceptance.

10. Contact

For AUP questions, complaints, or to report a violation: legal@actifyautomations.com.